Paymix SoftPOS is payment acceptance technology that allows merchants to accept card payments via an app on their phone without the need for any additional hardware. Currently the existing software POS solutions work only with the Android OS.

Many other solutions require additional hardware to accept digital payments; Paymix SoftPOS enables merchants to accept contactless payments using a device they already own.

Anyone with a registered business in Germany can register and start using Paymix SoftPOS.

It allows you to turn any suitable mobile device into a payment terminal. This makes Paymix SoftPOS an ideal payment acceptance method for pay on-the-go style transactions.

Yes. The SoftPOS app meets all industry security standards. It uses the same security and encryption technology offered with EMV chip cards and it uses the same switching process as traditional POS.

The app supports all types of NFC enabled wearables, contactless cards and mobile wallets.

There is no limit on transaction value. If the transaction is higher than €50.00, the customer will be asked for his or her PIN.

Open the app and go to the section ‘’Terminal’’. There you will find your terminal details. You can also suspend or delete terminals and select your preferred terminal.

You can search for individual transactions per last 4 card digits and per time period. You can also download lists of transactions selecting time span and file type.

When the transaction is completed, click on the three dots in the top right corner of the screen. Select "QR code". The app will then generate a unique QR-code for this transaction. When the customer scans the code, they can save the receipt on their device.

Choose the transaction that needs to be refunded on the Sales page, open the menu (three dots) in the top right corner of the screen and select CANCEL. You will be prompted to present the same credit card that was used for the transaction. Tap the card against your phone. You will receive a receipt with the status Void once the refund was granted.

Paymix SoftPOS operates on all versions of Android 8.0 Oreo or higher

Any "off-the-shelf" NFC (Near Field Communication) Android phone or tablet can become an NFC acceptance device.

Physical card: Look for the contactless indicator on the card device. If the customer has a mobile wallet, they can tap and pay.

The customer identifies the NFC symbol on their card or payment device and holds it close to the device on which the SmartPOS app is installed. The app will signal you when the payment has been accepted.

Once a payment card or device has been read successfully by the app, there will be a notification sound to signal the completion of the payment transaction.
On the digital receipt, the status will say "Approved" after every successful transaction.

If for some reason a transaction is not processed, the word Declined will appear in the status line of the digital receipt.

A list of all transaction status (Approved/ Declined/Void) can be found in the Sales section.

Make sure the device is connected to the internet. Try removing the phone cover, make sure that the NFC option is turned on and try tapping the card again.

You can find your SoftPOS terminal ID in the iPaymix app under SoftPOS.

On the login screen, click FORGOT PASSWORD and follow the instructions on how to reset your password.

Log in to your iPaymix account, locate your active terminal on the SoftPOS page and cancel the terminal. Then press the ADD TERMINAL button. This way, new terminal credentials will be created. Download the Paymix SoftPOS app from the Google Play store on your new device and sign in with the new credentials.

Through the Profile (Settings) page on Our iPaymix web portal as shown below, you can modify the below profiles:
The email

The password

The mobile numbe

As a security measure, You will be asked to validate your profile changes.

For other changes to your personal details, you are required to call Our Customer Support on +356 2776 1844 during office hours (8.30am – 5.00pm).

Download Paymix SoftPOS App
1.  Download the App on Google Play

2.  Create a profile

3.  Enter Business Information

4.  Verify your identity

You have the option to present your ID Card or your passport to verify your identity.

Activation of the SoftPOS app usually happens within 24 hours after registration is completed. If there is documentation missing or we require additional information from you, the process may take longer. You will receive a notification email as soon as your Paymix SoftPOS app is ready for use.

In this case click the SEND VERIFICATION CODE button again. If the problem persists, please get in touch with our customer service team at Link text.

The term Politically Exposed Person (PEP) is broad and generally includes all persons who fulfil a prominent public function. For the purposes of the definition of 'political exposed persons' –
  A. The term 'have been entrusted with prominent public functions' shall include the following:

    i. Heads of State, Heads of Government, Ministers and Deputy and Assistant Ministers and Parliamentary Secretaries;

    ii. Members of Parliament;

    iii. Members of the Courts or of other high-level judicial bodies whose decision are not subject to further appeal, except in exceptional circumstances;

    iv. Members of courts of auditors, Audit Committees or of the boards of central banks;

    v. Ambassadors, charges d'affaires and other high ranking officers in the armed forces;

    vi. Members of the administrative, management or boards of State-owned corporations.

  Where applicable, for the purposes of subparagraphs (i) to (v), shall include positions held at the Community or international level. But shall exclude middle ranking or more junior official positions.

  B. The term 'immediate family members' shall include the following:

    i. The spouse, or any partner recognized by national law as equivalent to the spouse;

    ii. The children and their spouses or partners; and

    iii. The parents.

  C. The term 'persons known to be close associates' shall include the following:

    i. A natural person known to have joint beneficial ownership of a body corporate or any other form of legal arrangement, or any other close business relations with that politically exposed person;

    ii. A natural person who has sole beneficial ownership of a body corporate or any other form of legal arrangement that is known to have been established for the benefit of that politically exposed person.

The Foreign Account Tax Compliance provisions (commonly known as FATCA) contained in the HIRE Act 2010 are US legislation aimed at reducing tax evasion by citizens of the United States of America (US). It requires Financial Institutions outside the US to pass information about their US customers to the US tax authorities i.e. the Internal Revenue Service (IRS).

On 16th December, 2013 Malta and the US signed an agreement to implement FATCA in Malta (Agreement between the Government of the United States of America and the Government of the Republic of Malta to Improve International Tax Compliance and to Implement FATCA – incorporated into Maltese law through LN 78 of 2014) hereinafter referred to as "the FATCA Agreement".

Entities that issue payment cards that can be pre-loaded with funds in excess of $50,000 to be spent at a later date, such as a pre-paid cards or "e-money" are to be considered to be Depository Institutions for the purposes of the FATCA Agreement and therefore have an obligation to report certain information regarding those identified reportable accounts to the Commissioner for Revenue.

In this case click the SEND VERIFICATION CODE button again. If the problem persists, please get in touch with our customer service team at Link text.